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Login with ease with a Ford Members Account

We are making updates to our registration process to make it easier for you to login across multiple Ford websites.

We are making updates to our registration process to make it easier for you to login across multiple Ford websites.
Please note that account registrations previously created directly on this site will no longer work.

If you have registered with the FordPassTM App, at Ford.com, or Ford Credit you can use the same email address to register on our site. If you have already created a registration on our site but have not registered at FordPass, Ford.com, or Ford Credit, you will need to register again using that same email address. This will allow you to continue viewing your order history and saved VINs and it can be used to login at FordPass, Ford.com, and Ford Credit.

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Shipping & Delivery

Shipping & Delivery

Most of the time, your parts will be shipped overnight, depending on availability. However, rare circumstances could prevent overnight delivery (e.g., FedEx shipping delay). If you have any issues receiving your order please click "Chat Now" to speak with one of our representatives or give us a call at 844-589-0060, Monday to Friday, 8:30 a.m. to 5:30 p.m., Eastern.

If an item is in stock, the shipping time depends on which shipping option you’ve chosen and how many items are in your complete order. If everything is in stock, your order will be shipped in one to two business days. However, if unusual circumstances arise, such as a part being on back-order, a shipment delay may occur. If this happens, we will let you know about the delay by email.

When your order is finalized, our system automatically sends an email, letting you know that your order has shipped. Sometimes, however, the email gets sent but your order may be delayed because parts are in a warehouse or are back-ordered. If this happens, we’ll send another email to let you know. You may also check the tracking number or chat with one of our representatives.

Some hazardous materials cannot be shipped directly to you due to federal regulations. Other parts are simply too large and heavy to ship via FedEx and need to be delivered via a truck with a liftgate.

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